The Over the Top column is dedicated to what we call “Over the Top” service as it relates to customers and clients. It is easy to pinpoint businesses that lack what it takes to please a customer. In fact, more people talk about the negative aspects of an experience than they do a positive one. We believe we need to bring attention to the things businesses do right in order to educate and enhance our community’s businesses as it relates to customers.

We are looking for your eyewitness accounts of “Over the Top” customer service in Bonita Springs. Help us showcase businesses that exceed your expectations in providing quality service. All types of businesses in Bonita Springs can be considered however, only customers may give a detailed account, employees and owners of the submitted business are not eligible.

Click here to nominate a business. Fill out the form and give your detailed eyewitness account of “Over the Top” customer service in Bonita Springs. All submissions will be reviewed for the possibility of inclusion in the “Over the Top” column in the Bonita Business Magazine of The News-Press.